VKontakte technical support: how to contact, ask your question to specialists, get advice and help?

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merchant 06/17/2020 308524

Sometimes you urgently need to register on some network. Take, for example, VKontakte. She and many like her ask for their number.

But what if you don't want to provide your number? Or has it already been used for registration (two accounts cannot be registered for one number)? Or maybe everything is so urgent that there is no time to buy another SIM card?

Whatever the circumstances, there is always a way out:

• You can ask friends or neighbors for the number. But they may not always have a free number for VK. And if it turns out, they may lie or ask for money. In addition, if they keep the number, they can easily change the password for your account;
• You can use a free disposable number to simply receive an SMS with a code;
• You can register in the IP telephony system and buy a number from them.

What is IP telephony?

IP telephony is a technology for using regular telephony via the IP protocol. Since Internet traffic is cheaper than using telephone networks, IP telephony is also cheaper. In addition, a virtual phone number is created for free. Although regular numbers are connected for a fee.

In addition, the flow of information is transmitted digitally and is necessarily compressed in order to save traffic and not transmit information garbage through channels.

You can use this number both from a computer and from a smartphone. You just need to install the application and you can start writing SMS or calling. There are also stationary devices for IP telephony. Virtual numbers are also connected to them.

Free disposable number for SMS

There are services that allow their users to use a toll-free number to receive an SMS with a code. It seems convenient, but there is one “but”: there are few free numbers.

You go to the service page (for example, tempsms.ru). Usually the numbers are immediately shown on the main page. And on the same page the SMS received to them is shown. That is, everyone can see your code. This is not the safest option.

The second significant drawback is that you must register before no one takes the number. Numbers may change every day or several times a day. From a budget point of view, this is not bad. From the point of view of anonymity too. Because if a whole bunch of people use one number, it will be difficult to track down any specific one. Especially if you use the number only once and with a proxy.

If you need a one-time account and don't want to spend a penny, this is ideal. But if you need a VK profile for a long time, this option will not work - if you need to receive another SMS, you will not receive it. Because the number will most likely change already. Especially considering that this SMS may only be needed months later.

How to write to VKontakte technical support?

If you could not find a solution to your problem in the reference materials provided, you can ask your question directly to the specialists. Let's do that.

Create a new question from your computer

If you try to find a form for creating a new question on your own, you are unlikely to succeed. Therefore, use the direct link.

https://vk.com/support?act=new

Click on it and you will see a form. Here you need to fill in the following information:

• Title of your question
• Its essence
• If necessary, attach video or graphic materials

When everything is ready, click on the “Submit” button.

Form for creating a question for VKontakte technical support

A pop-up window will appear where you will be notified about how long it will take for the specialist to respond to you. Here you need to click on the “Ask a Question” button.

Estimated response time

Your request will be created. The “My Questions” tab will appear on the Help Center page. You can read the response here when it is received.

View your questions

Now let’s write to the VK support service through the mobile application

Here access to the form is even more complicated. But we can handle it.

The fact is that in some help center answers, there is another additional link - “I still have questions.” It can be seen after you click on the “This doesn’t solve my problem” button.

So that you don’t have to search for a long time, you can try the “Payments and Transfers” section. Here is the first answer in the list “Fraud with VK transfers”. Open it, scroll to the very bottom and click “This doesn’t solve my problem.” In the list that opens, click on the link “I still have questions.” A form will open - fill out and submit the question here.

Personal virtual number

It will be safer to get a virtual number for your own use. So that only you can read your SMS. Fortunately, creating a virtual phone number for free for 10 minutes is not so difficult and is still anonymous. Just don’t forget to cover the webcam with tape so that the recording of your face doesn’t get to intruders)

There are several services that do this:

• www.smstools.online
• onlinesim.ru
• qealty.ru

It is important to understand the subtle point of telephony terms, what is what. What is needed is not a virtual number, which in most cases has a reduced or missing function for receiving SMS, but a full-fledged “universal” number that allows you to receive SMS. Or a virtual number specifically for SMS.

Advantages and disadvantages with virtual telephony.

Just like any service has its pros and cons, a virtual mobile number also has them.

Benefits include:

1. If the account is temporary, then it is most convenient to create it on a number other than your personal one.
2. No need to buy multiple SIM cards.
3. These services do not require passport data, so it is possible to remain anonymous.
4. You can use it without having a phone nearby.

But there are also disadvantages:

1. There are many unverified sites run by scammers and hackers.
2. The service is not always free.
3. Not all free services work and communicate well with VK.
4. They are more suitable for a page that will not serve you for a long time.
5. It may be difficult to change your password later.
6. The page can be hacked by attackers, and it will be very difficult to restore it, if it was important.

So, it’s up to you to decide whether to use these services or remain faithful to the old ways of registering using a personal phone number.

Number for ten minutes online

There is another useful service that is simply ideal for registering on VK or any other network - sms–reg.com. It's paid, but no one will read your messages. There are several payment options:

• Payment for the time of use (3 hours or 24 hours);
• Payment for account activation.

The second is what interests us. That is, you pay once to receive SMS and activate your profile. Prices are low. For example, an SMS from VK costs 12 rubles. There are also smaller ones (2 rubles for Telegram, 1 ruble for WhatsApp).

For lazy people there is a separate service - ready-made accounts. They will register everything for you, but it costs more (VK registration for 25 rubles). This way you can create accounts simply in batches.

Connecting a fake phone number for VKontakte registration

If you are not afraid of such a development of the situation and the use of a temporary number is a done deal, then at least use proven services, fortunately, such are available.

The best free services for receiving SMS

When choosing between paid and free software for obtaining temporary numbers, it makes sense to give preference to the first. It is important to remember that only in this case can you be guaranteed to get a number that is not occupied by anyone else. If you don’t have the slightest desire to pay for this service, then you should try any of the free applications below.

Text Free

Popular in many countries, the service allows you to solve many problems. Among them is the possibility of obtaining international fake numbers, with which you can perform various actions, including authorization on social networks.

And we are talking not only about VK, but also about Facebook and Twitter.

TextNow

The trick of this service is not only the guaranteed receipt of a number, but also its provision on an ongoing basis, which not every resource can boast of. In addition, the software is presented not only in a desktop version, but also in a mobile version, which is very convenient for those who are used to using VK on a smartphone.

The only “but” is advertising, which can only be disabled by purchasing the paid version at a more than reasonable price.

Today, on the Internet, many services offer their services for assigning virtual numbers for registration and authorization on various platforms. Moreover, many of them can be used free of charge, a good example of which is the TextNow program

Online Sim

Another universal option with both paid and free software. Having their own equipment and software allows developers to issue a new number with all the necessary information about the user in a matter of seconds.

The best paid but cheap services

Returning to paid applications, which really do a much better job of fulfilling the request for issuing a third-party number without annoying advertising and delays, it is worth highlighting the following three high-quality, reliable and inexpensive products.

SMS-REG.com

A very simple and easy-to-use service will allow you to quickly get a fake number, working 24/7. It is noteworthy that the assigned number can be used not only for one-time SMS with further authorization, but also for full mailing throughout the entire rental, as well as for ordering various ready-made service accounts.

Services are provided at a more than affordable price without physical SIM cards or any other equipment.

There are also paid services. At the same time, the cost of their services is usually cheap, but you can get advanced functionality and round-the-clock technical and consulting support 24/7

SMS Activate

Introduced in 2015, the service offers virtual numbers at the most affordable price without the need to search for anything and connect manually, since the process is 100% automated. Developers are offered a convenient API to provide the same full automation. Messages arrive within 20 minutes, provided that Russian, Kazakh, Kyrgyz, Polish and Romanian numbers are used.

Other features include maintaining detailed reporting in the form of informative charts by period.

Online Sim

And again OnlineSim, only in a paid version, presented in 2 packages:

1. “Receive SMS” costing from 1 rub. The duration of the rental in this case is no more than 40 minutes, which will be quite enough for a one-time session. In this case, the message is received from one site or application selected directly during the order.
2. “Rent a room” from 100 rubles/day (duration without restrictions). SMS is accepted from any website in 11 countries. The total database includes 2877 rooms.

The service has its own equipment and SIM cards, offering the most convenient automated process for assigning numbers and their further maintenance with the possibility of extension for a second package.

The Online Sim program described above has not only a free, but also a paid extension. At the same time, the cost of services is quite reasonable, especially if you use the utility for one-time authorization, receiving the coveted SMS with a code for only 1 ruble