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VK is a popular social network where thousands of different posts and entries are published every day. Some of them may be offensive and hurt people's feelings. If you discover any inappropriate content, you have the right to complain about it and ask the Support Service staff to take action. The following contains all the relevant information about complaints about the VKontakte group, features and methods of filing them.
When complaints are made
VK management has established clear rules regarding posts posted within the social network. Thus, the following are strictly prohibited:
- publications of photo and video materials that contribute to the development of suicidal tendencies and encourage self-harm
- content promoting harassment and extremism
- content that contains erotic scenes involving minors, pornography
- materials that can be regarded as propaganda
- drug use
- photo and video recordings 18+
- posts and other materials that can discredit honor and dignity, aimed at humiliating specific people or certain categories of the population.
If you find a post whose content seems inappropriate to you and falls under one of the above points, you can file a complaint against the VK group that published it. If such posts are systematically posted, the management of the social network will block it.
How many complaints does it take for a VK group to sting a post?
>> Such materials include:
- Violence or extremism;
- Adult material;
- Child pornography;
- Calls for suicide;
- Insulting other users or groups;
- Drug propaganda;
Complaints are sent to the administration of the VKontakte site, and they already make the final decision whether to influence the rule violators. Sometimes one complaint is enough, sometimes several are needed for the administration to take action against the violators.
Now let's look at what (or who) you can complain about and take a closer look at how to do it.
Go to the person’s page and in the left column, under the main photo, find a button with three dots (menu) - .
Click on it, then select “Report this page.”
Attention Click on it. A window will appear in which you need to indicate what exactly you are complaining about: for example, spam (unsolicited advertising) or offensive behavior.
Select a reason by clicking on the circle next to it.
Below there is a place for a comment - write there briefly but clearly your explanations - what exactly this person did.
Don't write in capital letters, don't put exclamation marks - be calm. It is best if you refer to specific points of the rules of the VKontakte social network that this person violated.
How to complain about a post in a VKontakte group
If you see an offensive or inappropriate post in one of the VK communities, you can notify the site management about it. Below are step-by-step instructions on how to do this:
- Hover your mouse over the “…” button located in the upper right corner of the post
- A pop-up window will appear with the option “Complain”, click on it
- A context menu will open asking you to select a reason.
If you ignore this action, your request will be automatically marked as spam and proper action will not be taken to resolve it.
After you report a community post, the social network's moderators will review it. If the content really violates the site rules or is unacceptable, it will be deleted. Administrators of the page that published this post will receive a written warning from VK management. A repetition of such an incident will result in blocking. It can be temporary or final.
What happens if you complain about a page on VK?
If the reason for the complaint sent is truly significant, then the employees of the social network will definitely take appropriate measures.
Moderators pay close attention to every complaint. Not only user messages are considered, but also their accounts with actions. If several complaints are received against one user, his profile may be deleted altogether. Such an account cannot be restored. The time required for a moderator to check a complaint usually takes no more than 5-6 hours.
If moderation staff recognize the submitted complaint as unfounded, the account will not be blocked. Even if many complaints were sent to his profile. The administration of the social network will not ban a page without checking it.
How to complain about a VKontakte group
A number of communities and public pages purposefully publish prohibited posts in order to provoke heated discussions and indignation among users. They parasitize on people’s emotionality and post exclusively scandalous materials. In this case, you need to complain not about a specific post, but about the entire public.
Step-by-step instructions on how to complain about a VKontakte group:
- Hover your mouse over the button with your photo located in the upper right corner of the screen
- A context menu will appear in which you must select the line “Help”
- A new window will open containing a variety of useful information for users of the social network. Find the “Communities” section
- Point to the active link “How to complain about a VK group”
- Click on the appropriate button.
After completing these steps, you will automatically be redirected to a new window where you must provide links to a public page that publishes prohibited materials, as well as to a specific post that offends the feelings of users. In the top field, you should describe your problem in detail, describing the activities of the page.
This format for sending requests to the Support Service is suitable if you want to complain about a VKontakte group for fraud. It is no secret that a number of communities are commercial in nature and are engaged in the sale of goods and services.
If you become a victim of an unscrupulous seller, you can protect your rights by filing a petition in this way. After reviewing your question, the Support Service staff will contact you to notify you of their decision. Typically, applications are processed within three to seven business days.
How to file a complaint against the VK administration group
Since this has already been put on stream, it is very easy to complain about any group or community of the VKontakte administration: We need to go to the help section Community Section, then click the button to report a community, see the screenshot:
Next, insert a link to the group, write the text and explain the reason for the complaint, look at the screenshot.
That's all, the administration will definitely look into your complaint; it is very important to support your complaint with evidence! Well, now let's look at all types of complaints in detail:
How to report a community for cheating members
Very often, dishonest community administrators, instead of attracting new members with useful information, simply cheat their members by placing orders for cheating on third-party services. Agree, it’s a shame that you spent a lot of time and money to get 10,000 participants, but someone just cheated. In order to complain about a group for cheating members, just use the example above and the administration will write off the cheated members or block the community
How to file a VK complaint for spam
VK is a platform for bots and spammers, and no matter how hard the VKontakte administration tries, there are no fewer spammers. They spam in comments, private messages, spam with likes, etc. To report a person for spamming on VK, you need to go to the person’s page and click the button to report the page, see the screenshot at the beginning. If you receive a personal spam message, there is a button to mark as spam right in the dialogs.
How to report a community for changing topics
Imagine the situation, a new series is coming out and you decided to create a community for it, you were the first to recognize the groups, and suddenly a million-strong community appears based on this name. It shouldn’t be this way, and VK admins harshly ban groups for changing the community. In order to ban a VK group for changing the community, you must use the standard complaint form; this complaint must be accompanied by 2 screenshots before and after the change of topic.
How to file a complaint against the VK community for fake competitions
Many dishonest group administrators create fake competitions, for example, join the group, make a repost and win an iPhone or iPad. Although, in fact, a fake page is created for the winners and that’s it. We need a standard form for filing a complaint about the group and attach a link to the post with the competition, etc. Let's look at the screenshot
How to file a complaint to VK for copyright infringement.
Suppose you made a beautiful menu and description for your group, took them yourself or bought photos and suddenly you find one in one group that has blatantly copied all your work. We write a standard VK complaint, attach 2 links, the first to your author’s post, the second to copy-paste, we fully describe the whole situation, it is advisable to take a couple more screenshots
How to file a complaint for violating Vktontakte rules
What did I mean here, for example, let’s take a harmless number of advertising posts per day in a group cannot exceed 5 pieces, if the group administrator publishes more, then the group can be banned, we need to take 5 or more screenshots on which the date of the post and the name of the group should be clearly visible, also You need to write down the post link because the administrator will delete it. And everything according to the diagram above
How to file a complaint for selling a group or page.
In order to file a complaint for the sale of a group or VK page, we must have strong and clear evidence such as screenshots of correspondence with the creator of the group, if you have any, then you can write a complaint. How many complaints do you need to write to block a group of a person’s VK page, usually 1 or 2 complaints and if the person is guilty, he is blocked within 48 hours. It’s a little more difficult with spammers; to block a personal page through the button to report a page you need at least 50 complaints from different people and a minimum of 48 hours
Is it possible to report a public page from a mobile device?
A user can encounter inappropriate recordings or materials while using a mobile gadget or smartphone. Is it possible to quickly file a complaint in this situation? Yes, but not using the official VK application
Step-by-step instructions on how to complain about a group on VK from your phone:
- Open any browser on your device
- Go to the official VK website
- Log in to the system by entering your username and password.
Next, you need to use the complaint method described above for computers and laptops. It is noteworthy that using a mobile application, a user can only block a page that, in his opinion, is inappropriate, but not complain about it.
How long does it take to consider a VKontakte complaint?
02/20/2019 Today, millions of people use the VKontakte service.
This service has many useful functions and new ones are added every day.
One of the functions is blocking a user’s account. The question of how many complaints are needed on a VK page in order for it to be blocked is of interest to many users of this social network. There are often situations when a social network user behaves incorrectly, so the desire to limit his account is entirely justified. As a rule, VK administrators check various public pages and user profiles for violations, but the effectiveness of this method is not always high.
And physically, administrators cannot keep track of all VKontakte pages and public pages. Therefore, there is a way to block a user’s page as a complaint. To block an account, 10 complaints from different users are required. The principle of blocking is simple: you select any messages or publications in the feed that you are viewing and click on the “Complain” button. The selected posts must contain one of the following violations: insults to others, slander, incitement of ethnic hatred, propaganda of narcotic substances, including “digital” »extremist materialssexual contentpropaganda of illegal actions (crimes)violation of the rights of minor usersconfidential
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How many complaints does it take to block a VKontakte page?
How many complaints are needed to block a VKontakte page is not particularly advertised on the site.
Sometimes, if there are serious offenses, the address will be blocked even after one request.
The average user does not need information - this way anyone can gather a group of friends and freeze the account of someone they don’t like.
But there is no secret answer to the question; if desired, the numbers can be easily found on the Internet or checked with representatives of the social network. We'll tell you how many hits it actually takes to ban a profile, and for what offenses the administration suspends pages. The company has moderators who monitor personal accounts and communities for money.
But the site is a project with a huge scope, and it is simply impossible to track every person. That is why the social network has introduced a complaint system.
Ordinary users have the right to notify the administration about unwanted content and make others’ stay on the site more comfortable. How many complaints are needed to block a page on VK depends on the situation.
There can be 2 possible scenarios. In standard situations, when the user behaves inappropriately, spams or posts explicit photos, 10 complaints from different people will be required to suspend the profile.
To tap on a recording, click the “tick” on the right side and select the appropriate item from the drop-down list. A complaint to the page is sent directly from the offender’s profile: click on the ellipsis under the avatar, and then on the fourth action. In emergency cases, only one “denunciation” is needed. So, if you are faced with
How to send a complaint to VK about a group.
How to complain about a VKontakte page. How many complaints does it take for a person to be blocked?
Let's figure out how you can complain about a VKontakte group or community. We may need this if you find a group in which prohibited materials are published.
Such as pornography, spamming (see), or any other content. In any case, action must be taken to ensure that they are blocked. To do this, use our instructions.
It is necessary to send a complaint to the VKontakte administration (see). How to do this - read below. After reviewing and deciding to block, administrators will close the community. Follow these steps: We go to our page and go to the “Help” section. If you read the help materials, you will find a message that you need to report bad communities.
This is what we will do now. We write in the search bar “How to report a group”.
After generating a list of similar questions, click the button “None of these options are suitable.” We are writing a message for administrators.
We indicate the address of the group (see), and the reason why it should be blocked. When you are on the main page of a suspicious community, you need to copy the address from your browser's address bar.
In the picture below you can see an example.
After this, we indicate it in a message to the administration, asking them to block the group. After this, you need to wait for support to respond. You can always view it in the “Help - my questions” section.
If your complaint is considered adequate, the community will be closed.
Do not use this function to annoy community administrators.
Reasons for complaint
You can send a complaint to the VKontakte group at any time of the day, without regard to weekends or holidays. Technical support works around the clock, so your request will definitely be reviewed by the moderator on duty. Let's look at the reasons why you should definitely file a complaint against the VKontakte group:
- Offensive content;
- Propaganda of violence;
- Call for suicide;
- Adult Materials;
- Child porn;
- Involvement in extremism;
- Advertising or disseminating information about drugs;
- Animal abuse;
- Resale of weapons;
- Fraudulent activities;
- Fake information;
- Bullying;
- Obscene language;
- Racial animosity.
Many people are interested in how many complaints it takes for a VKontakte group to be blocked, so just one is enough, but it’s really justified, supported by evidence and irrefutable facts. The more data you provide, the better.
Well, now you know where to complain about a group on VKontakte within the site itself, however, there are situations when it is worth sending a statement directly to the competent authorities. For example, your request to VK was ignored (which is rare), or the group’s activities violate the law, harm children, health, or call for bullying or clashes. A striking example is groups that put psychological pressure on children and encourage them to commit suicide. In this case, do not be afraid to write directly to Roskomnadzor, the Prosecutor's Office, and the Ministry of Internal Affairs.
So, we have discussed how to leave a complaint about a group in VK, now we will touch on the issue of using this option for dishonest purposes. Some users abuse this opportunity by complaining about competitors in order to harm their activities. Keep in mind that if your evidence is fabricated and turns out to be untrue, the block may happen to you. We do not recommend making complaints about a group on VK - the technical support staff are by no means stupid people and they are quite capable of assessing and calculating targeted actions without a real reason.
Let's not be indifferent, let's not pass by intruders and criminals, and let's not deliberately harm each other. This is the only way we can work together to make our beloved VK better!
Sending a collective request
If the applicant truly has valid reasons for filing a complaint, then one application will be sufficient. On average, it is necessary to receive applications from ten users.
A collective complaint has the advantage of being processed faster than an application filed by one user. Moreover, the more complaints are filed against a group or user, the greater the chance that they will be blocked.
