Your device cannot play this VKontakte android video
We have all long been accustomed to watching clips, TV series, films and videos online on VKontakte, because it is very convenient and there is no need to download a video clip to our phone, but very often when we try to play a video on VK we get the error “your device cannot play this video".
Today we will tell you why the error “your device cannot play this video” occurs on VKontakte on Android and how to solve this problem. And so, in order to understand how to fix the problem, you need to understand why it occurs. As a rule, the error in VK “your device cannot play this video” on Android phones occurs for several reasons:
- Lack of RAM.
- VK application cache is full.
- Outdated codec for your phone video player
If an error occurs: your device cannot play this VK video, then you need to act in the following ways
- Close all running applications except VK, but we recommend restarting your phone. Since the Android OS is very unique, and even if it seems to you that you have closed the process, in fact this may not be the case, and the running task will continue to run in the background.
- Restart the VKontakte application, but we recommend restarting your phone for the reasons described above.
- Install a custom player on your smartphone, for example VLC, MX or any other of your choice.
Why doesn't VKontakte video work?
There are a lot of reasons why video in VK does not work:
- when rebooting or updating the social network server, problems do not appear on every video (not all are uploaded to one);
- low Internet connection speed does not allow downloading video tracks;
- there are difficulties with the PC or mobile device through which you are trying to watch the video;
- cache is clogged;
- network settings limit the use of VK;
- caught a virus that affects the operation of the site;
- the browser is out of date or damaged;
- restrictions from anti-virus software and anti-advertising extensions;
- flash player is not installed, outdated or damaged;
- Difficulties in interaction between the video card and the player.
Let's move on to a detailed consideration of these problems and ways to solve them.
Server
VK users periodically surf online, send messages, upload photos, listen to music and watch videos: this requires enormous power, and the servers cannot always cope with the load. At such moments, the social network begins to slow down and produce errors.
There are also difficulties with videos: they load and play in jerks, but not all, but only some. To make sure your assumption is correct, turn on YouTube and start any video. If it loads and plays normally, you have found the cause of the problem - the server.
Solution: You should wait a little while the technical work is completed. If you don’t want to wait at all, reload the page, log out and log in to your account again.
Provider
Not only the team of the social network VKontakte is experiencing difficulties, but also Internet providers. The most common problem is interruptions due to technical reasons, bad weather, cable breaks, etc. The phenomena are temporary and solvable - be patient and everything will be resolved.
User
If the problem is not in the previous paragraphs, there are problems with video in VK on the user’s phone or computer.
- Plugins and extensions are installed in the browser that block advertising and at the same time affect the operation of site services.
Solution: disable the specified extensions, reload the page and start playing; After confirming the reason, add VK to the list of exceptions for the problematic extension.
- The lack of necessary drivers and codecs for video negatively affects the playback of video files, so make sure to install up-to-date licensed software.
Solution: check for software availability and install missing ones.
- Antivirus software blocks the program and prevents the video track from playing.
Solution: disable protective screens during the check, reload the site and launch the track. Problem solved? Secur your success by including your social network address in your exclusion list. Remember to return the screens to their original active state.
- A conflict between video card drivers and VK services causes problems with the social network: video files are not loaded or played.
Solution: To resolve the issue with your graphics card, disable hardware acceleration. How to do it?
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- Move the cursor to the playing video area.
- Right-click in the video area.
- Select “Options” from the menu that opens.
- Uncheck the “Enable hardware acceleration” checkbox.
How much does the repair cost?
We have already discussed some breakdowns that cannot be repaired at home and will require qualified assistance from a specialist. It can only be obtained from a service center or workshop.
There, experts will tell you why the image disappears on a particular TV with working sound.
Replacing the matrix
If there are several dead pixels, there is no particular discomfort in viewing. However, when there are a lot of them or the screen is cracked, there will be no image at all.
Before attributing problems to matrix failure, you need to check the performance of the inverter
Some private workshops may promise cheap repairs, but in case of such a breakdown it is best to contact the manufacturer’s service center.
There are several reasons for this:
- High quality work. As a rule, this is supported not only by branded repairs, but also by a guarantee for the work done and components replaced.
- Honesty guaranteed. Not all private workshops are honest and instead of the original part they can install a cheaper, low-quality analogue, from which the owner of a branded TV is protected in the service center.
- Speed of repair. The company's repair service has all the necessary spare parts for repairs and the owner does not have to wait a long time for their replacement.
The cost of a new matrix for a Philips TV with repair work will be approximately 80% of the price of the device itself, for other models up to 95%. You should think carefully about the feasibility of such repairs.
Decoder repair
Often, but not always, it can be restored. It depends on the reasons for the breakdown. If there was no mechanical damage to the ports, then everything can be solved by replacing the regular board.
If the built-in decoder of a digital TV or an expensive universal set-top box breaks down, contact a service center for repairs only. An inexpensive receiver can also be given to a private TV technician.
Replacing the decoder will cost no more than 2 thousand rubles. along with repairs, and its restoration is even less.
Why doesn’t the video on VK show a black screen, but there is sound?
If the video does not show on VK, but only sound, perhaps the problem is in the video itself - it was uploaded incorrectly or uploaded in exactly this form. There are other problems, the solutions to which will be discussed in the section.
Low Internet speed
Some providers artificially slow down Internet speeds for social networks.
Questions about low connection speeds should be addressed to the technical support of your provider. For reference, for smooth playback of videos in good quality, a speed of 500 Kbps is required. Check it out at the link: https://www.speedtest.net/ru/.
Solution: If you really want to watch the video, reduce the quality - the loading will be faster and the track will stop slowing down.
Clearing cache
Clearing the cache not only frees up your computer, but also has a beneficial effect on video playback.
Solution: go to Settings of the browser installed on your PC and clear temporary files.
Viruses
Do you have the latest version of antivirus software on your computer or phone? Are you sure your antivirus doesn't need updating? Viruses and malware affect the operation of the device as a whole, damaging files, including those necessary for playing videos, so be careful about what you download, where you download it from, and the state of the software.
Solution: Check if a new version is available and update if there is one. Have you installed a trial version that has expired? Tear it down and install a new one immediately! It is better to install licensed software: you will have to pay extra for a subscription, but the protection will be 100%.
Browser update
Browser updates are released with enviable regularity. You can’t skip it - you risk losing some functions, and it will work intermittently. Lack of updating or damage to browser files is one of the reasons why video in VK does not work.
You can understand that this is your case by trying to launch the video on VK from another browser. This is also a temporary solution to the problem. The main solution is to update the viewer or reinstall.
Setting up your network
System administrators in educational institutions and offices often limit access to social networks so that students, students and employees do what they are supposed to do and not watch videos. When logging in from a PC in such places, be prepared for restrictions.
Solution: ask the system administrator to unblock access; use an anonymizer or proxy server to bypass the blocking, log in through Tor.
When sound is output separately
When connecting a home theater or laptop, a video signal is often output to an LG or Samsung TV, and the sound comes from the speakers.
In such a situation, there may be more reasons for the lack of an image:
- The wire is faulty. Moreover, we are not talking about partial damage, but a complete malfunction. You need to replace it and the problem will be solved.
- Invalid TV channel. You need to switch to the one that outputs the signal from the connector used to connect the equipment.
It will be most difficult if several devices are connected to the TV, because... the problem of the lack of an image may not be in the image itself, but in the device reproducing the content.
The best way to check and find a faulty device is through a wireless connection. In this case, it will immediately become clear whether the problem is with the TV or the same home theater.
Causes and remedies
The video may not play on a mobile device running Android OS for various reasons. Each of them is worth considering in detail. Then you can easily fix this problem.
Video won't load
It often happens that you are unable to download a movie or any video. This can happen quite often in VK. Let's look at ways to solve the problem.
Method 1. For files to be played correctly, you need to install a flash player on your phone. This happens on the computer too. Without it, you will not be able to watch videos on VK. It is best to download a flash player from the well-known company Adobe on the official website.
Method 2. Sometimes it is enough to change the browser by downloading it from a service called Google Play. Here you can choose both paid and free options. Good browsers with Flash Player are Baidu, Dolphin, UC.
Method 3. Even if you have a flash player installed, do not forget to update it to the latest version.
Video freezes, only audio works, no sound
The problem that will now be described is also quite common among users. You can see the picture, but not hear the sound. It may also be that the video does not work correctly and freezes. Typically, such difficulties appear on devices that do not play formats such as AVI, MKV, FLV. To solve this problem, you need to install the necessary codec for the player. It's not difficult to do. There are many special programs on Google Play.
We recommend the MX Player utility. This player is the most popular today. It supports various formats, all kinds of covers and settings. The player works correctly on the latest versions of Android OS. You need to go to Google play and download this application. After that, you need to launch it and click on the settings item. Next, you need to enter “Decoder” and install o. This needs to be done in two points. By default, all necessary codecs are usually installed automatically.
Problems in the VKontakte application
Users often watch videos using the official VK application. Usually it has a flash player and all the necessary codecs. There is no need to install them separately. But despite this, problems with viewing files sometimes arise. This usually happens if the cache is too busy or the device has low RAM. You just need to clear your cache and memory. After this, you can easily watch the videos.
Error "Your device cannot play this video"
This problem can occur for various reasons:
- Lack of RAM.
- The cache is overloaded.
- The player codec is outdated.
If such an error appears on your device, then to get rid of it, you need to do the following:
- Close all active applications except VKontakte, or better yet, restart your mobile phone. The Android system can often crash, and closed programs will still run in the background.
- Reboot the VK application itself, and then the phone itself.
- Download VLC or MX player to your smartphone.
As you can understand, the described problem can be easily solved. You won't have any difficulties with this.
Hardware faults
All of them are associated with only one reason - failure of the screen itself. That is, in fact, the image is received, but it is not displayed.
It’s important to note right away that if the TV is under warranty, you should not undertake repairs. The same applies if you do not have good knowledge of television equipment, because... Without them, attempting complex repairs often results in even more problems.
The only thing each user can do is check the power supply to the screen:
- Remove the back cover of the TV;
- Inspect the contacts coming from the boards to the matrix;
- If broken contacts are detected, solder them in place.
The most unpleasant thing is a breakdown of the matrix or the cable coming from it.
You can read more about this in the article “broken TV screen.”
If the contacts really come off, then after soldering them the image will be restored. When there are no such signs, it is recommended to take the TV to a workshop.
