Ways to solve application installation problems
In Windows Market, when you click on a link, the program begins to download, but after that the process freezes for an infinite amount of time. The same thing can happen during the installation phase. The OS shows the process, but the program never appears in the list of installed ones. There are several reasons why this could happen:
- you have updated Windows Phone;
- incorrect settings;
- There is not enough space on the phone;
- account problems.
In fact, the problem is very common and is probably due to a flaw in the system itself. Here are the options for solving it.
Check that the time and date are set correctly on your phone:
- Go to Settings, then Time & Language, select Date & Time.
- Uncheck the option to set the date and time automatically, then manually set the time, time zone, and date.
Manually sync your Microsoft account and check it:
- Open People, go to Settings, long-press your account, then select sync (for Windows 10 Mobile). For Windows Phone 8, go to “Settings”, then “Email and accounts”, then hold down in the same way and call synchronization.
- Wait for the synchronization to complete.
Go to the Market and check if there are any applications stuck during the installation or download process. If there is, click cancel everywhere. Next, restart your phone and manually check for all updates. It's better to do this with your phone connected to charging.
Check your account profile. If you can’t access it, reset your password on account.microsoft.com and enter a new one on your phone. To do this, go to “Options”, “Email and account”. records" and check the "E-mail" box.
The reason may be that you have too many devices associated with your account. Remove the unnecessary device through the web interface of your Microsoft account. After this, you will have to reset your phone settings and re-configure your account login.
Here are some other methods that may help if applications won't install:
- Update your Microsoft account: long-press the name on your phone and click “Update” in the menu that appears. After that, set the date and time and sync.
- Go to Settings, System, then Reset. Before doing this, save all data in a backup copy on your computer.
- If you are installing an application on an SD card, try canceling, rebooting and downloading it to your phone memory. This and the previous paragraph also apply when the program crashes unexpectedly during operation or at startup.
- In the Backup Service settings, in the Updates and Security section, try unchecking the “Back up the contents of essential applications” and “Back up settings, such as Start screen layout, accounts, and passwords” checkboxes. Perhaps they lead to freezing.
- Check that your phone's region settings (Language+Region) match the corresponding values in your Microsoft account profile.
- Check the free space on your phone: in Settings, find Storage Sense. Information about free space is displayed there. Free up memory and try installing the programs again.
If the phone does not respond and it is impossible to enter the “Settings” item, a reset can be performed as follows:
- Press and hold the Volume Down and Power buttons at the same time until vibration starts (about 10-15 seconds).
- After the vibration starts, release the buttons and immediately press Volume Down again until an exclamation mark appears on the screen.
- Press the following buttons in order: volume up, volume down, power button, then volume down again.
- Wait until the reset procedure completes.
There is a solution
The only possible option is to install a third-party application, which you will not find in the Windows Store. Audio recordings still work in the VK Advanced client version 4.11.1.0. In version 4.12 with expanded functionality dated 07.25.17 it is no longer available. That's why we took a slightly older version. Please note that music works with this client only if the current account has NOT been logged in through the updated VK client (via Windows Mobile, Android, iOS - it doesn’t matter). We are talking only about mobile applications; you can access it through a browser. If you nevertheless missed the update and the client was updated while you were logged in, you will have to register a new VK page, specifically for audio recordings (music works with newly created pages).
Download VK Advanced.
If you don’t know how to install such applications on your phone, read our material
If you want to listen to audio recordings from this application, find an old page that you haven’t visited for a long time (at least from the updated client), or register a new page. Well, remember that if you access from this page through official updated clients, the music will stop working again
Problems with flash player
Today, a very large number of sites operate using flash technologies. This includes the same VKontakte or even YouTube video hosting. Therefore, if the Flash player is not installed or an old version is installed, then you will not be able to launch anything.
It is noteworthy that if we are talking about an outdated version of the player, it may refuse to work. Why? Honestly, I don’t know, but this is strange, because on some computers there are no problems with flash, even if they have a very old version of the player installed, which has not been updated for a year or two, while others require a mandatory update.
Don't worry, updating or installing a flash player will not be difficult. I talked about this in one of the previous articles, so I see no point in repeating myself. And the procedure itself takes only 3-5 minutes of free time.
But before I start talking about another reason for problems when playing music, I want to remind you that the Google Chrome browser has a flash player built in by default and is updated automatically. Therefore, in theory, songs should always load in this browser. Mozilla Firefox, Opera and Internet Explorer do not have a built-in player. Not yet.
Using older versions and programs from third-party developers
Users who have received Unlock can find a third-party application and download VK for Windows Phone; in this case, the old version can also be installed. But you should understand that official Unlock (full access to the registry and file system) is getting more and more difficult every year, and attempts to hack your smartphone yourself often end in breaking the device.
Most often, older versions are installed to listen to music without restrictions, but this method does not work on Windows Phone: the music section will appear, but the 30-minute limit will remain.
Versions from third-party developers can be found on the Internet (for example, Luna VK), but such software has problems with support and stability. In addition, you need to understand the risks: the password for the social network, as well as access to the profile, is obtained by third parties (third-party developers).
Causes of errors when playing audio recordings.
Users describe the most common problems:
- Incorrect network connection protocol;
- Outdated version of Adobe Flash Player;
- Disabled Flash Player in the browser;
- Inoperative, outdated version of the browser itself;
- Rarely, but it also happens - a conflict with the IP address ;
- Problems with the “VK Saver” plugin and other extensions for saving audio and video files;
- If you have FriGate enabled, feel free to disable it, this is often the reason;
To avoid confusion, follow all recommendations in order.
What to do if your Windows smartphone or applications on it do not work correctly?
As with any operating system (OS), Windows 10 Mobile may experience some problems. This article will describe ways to fix these problems.
The article also applies to smartphones running Windows Phone 8.1.
If after performing one of the steps in this article the problem has disappeared, then it is not necessary to complete the following steps.
Problem with the application (does not update, does not work, etc.)
Transfer the application to your phone memory.
Set your smartphone memory as the storage location for applications.
Windows Phone 8.1 | Go to the Memory Control application. Set your smartphone's internal memory as the default location for saving applications. |
Windows 10 Mobile (all versions) | Go to the Memory application. Set your smartphone's internal memory as the default location for saving applications. |
Reset the application.
Resetting applications is not available in this version of Windows.
Turn off and on your smartphone.
Uninstall the problematic application and reinstall it from the Store.
Windows Phone 8.1 |
Turn off and on your smartphone.
Go to the Store and install the application again.
Turn off and on your smartphone.
Turn off and on your smartphone.
Go to the Store and install the application again.
Windows Phone 8.1 |
Windows 10 Mobile (versions 1511-1607) |
Problem with the system (problems, OS errors, and also if the problem with the application could not be solved)
Do an easy reset (SoftReset).
Note: An easy reset does not delete any data, it simply forces the system to reboot.
Press the power and volume down keys at the same time and hold them for about 10 seconds until the phone vibrates.
After the smartphone vibrates, release the keys.
Press the power and volume down keys at the same time and hold them for about 10 seconds until the phone vibrates.
After a few seconds, the Feedback Hub app may open. Don't pay any attention to it.
After the smartphone vibrates, release the keys.
Do a full reset (HardReset). Detailed instructions can be found in the article “How to properly reset settings on a smartphone running Windows.”
Music does not play in VK on the phone
If you have problems playing music on the VKontakte social network on your phone, there may be several reasons:
- Poor internet connection. Check your internet speed. If it is low, connect to another Wi-Fi network. When using mobile Internet, wait for a more stable signal;
- Outdated application. Many smartphone users often do not update programs, which can lead to their incorrect operation. Check in the application store if the VKontakte program update is available for you. If available, download it.
Please note: Many users are afraid to update the VKontakte application because they heard that the new version does not have a music section. Indeed, a similar problem existed for some time, but in the latest versions of the program the section has returned, so you can safely download updates.
VKontakte
loading error, its elimination
When trying to log into the VKontakte social network, users may be deprived of this opportunity due to an error. The pop-up window usually indicates the error number and a small text to help diagnose the problem. VKontakte
loading error
can be resolved using standard Windows tools.
If the site does not load on VK, then first you should check whether there is internet. If available, try to solve the problem by accessing the vk.com website from another browser. A positive result indicates a problem with the program that needs to be cleaned or reinstalled. Sometimes you just need to wait a while due to a reboot of the VKontakte server, which happens extremely rarely. VKontakte has encountered an error for another reason, namely, the specified login and password are not accepted. You need to make sure that you entered them correctly. However, if this notification is repeated, then your account has been hacked (we will tell you what to do in this case) and your data has been changed. Availability of the page is also returned by phone number. High-quality and inexpensive promotion on VKontakte is available here
.
To do this, click on the “Forgot your password?” link, then indicate the phone number to which this page is registered. After clicking on the “Next” button, you need to reproduce the designations from the picture and confirm whether this is your page. Having received the code by phone, enter it in the specified field and click “Change password”, which is what you should do. To avoid hacking, install an antivirus if you don’t have one, or keep it updated. In addition, if as a result of your search you find the vkontakte.exe program on your computer (this is a fake program that contains errors and has come to you), then delete it. In addition, you should edit the host file, which has apparently been modified by the virus. You can get likes for photos and posts on VKontakte by ordering this service
.
You will need the etc folder. A quick search is performed by entering the following entry into the address bar of Explorer - C:\Windows\System32\drivers\etc. There is a hosts file that can be opened using Notepad, one of the standard programs. Except for line 1127. 0.0. 1localhost, you can delete everything and save the file. If saving is not carried out, first select “Properties”, then “Security”. After that, click “Change”. In the new window, check all the boxes in the “Allow” column and click “Apply”. Now you can edit the hosts file and save it. After this, the access rights should be returned to their place for security purposes. After these steps, you need to restart the computer - and access to VKontakte is free. If VKontakte does not open, you can find additional information.
Error in
VKontakte
At least once you might have seen the entry “An error occurred while loading the audio recording” in the window. To do this, you need to refresh the page by clearing the cache (F5 key or Ctrl+R combination) so that
VKontakte
audio recording error is eliminated.
If VKontakte writes an error
, then now you have enough information to eliminate it. You can add subscribers with high-quality accounts to the VKontiakte group on this
Some time ago our site talked about... Today we will talk about another problem that arises when listening - the site gives an error. And although the solutions for both situations are largely similar, we decided to talk about the error in a separate article.
The error itself looks like this:
- “An error occurred while loading the audio recording. Try refreshing the page" (for desktop).
- “An error occurred while loading the audio recording” (for the mobile application).
What to do if a failure in the Store is caused by a system error
The Windows Phone 10 store and other versions of the operating system often do not work due to a software glitch. In this case, it is necessary to eliminate it.
If problems with the Market are caused by a system error, then a fault code should appear on the screen when you try to enter it. Thanks to him, you can find out what the problem means and how to solve it.
There are many error codes. Each of them talks about different types of malfunctions and has its own instructions for troubleshooting.
FLASH PLAYER is not working properly
To play various content on the Internet, you may need Flash Player, which is a utility distributed free of charge through the Adobe website. This utility is also required to play VKontakte music. If music does not work in VK, first of all make sure that Flash Player is installed on your computer and updated to the latest version.
If the flash player is not downloaded to your computer, you can download it from the official developer website for free.
I also recommend that you read the issue in which I talk about.
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After installing Adobe Flash Player on your computer, be sure to restart your browser, otherwise the changes will not take effect.
How to clear Market cache
A full Store memory can also make it impossible to access it. In order to clean it, you will also need to use a computer.
Using your account information, you need to open the Store from your PC. In the search bar you need to type the word “Run”. Next, from the results obtained, select the one that has the appropriate name. A separate input field will appear. You need to enter the “wsreset.exe” command in it. After confirming the action, the cache memory will be cleared.
The above methods are effective methods for troubleshooting digital Store problems. But if they do not help, and the connection still cannot be established, you should wait a while (at least a day) and try again. It is likely that the failure of the Market in this case is caused by the server, and not by the device itself.
The download is blocked by the antivirus
This is theoretically possible - the screen built into the antivirus blocks the transfer of music from VK. The problem is that it is not so easy to verify this, because you will need to turn off all the screens on the AB. If after turning off the screens (that is, after temporarily disabling the antivirus) sound appears, then the problem is definitely in the AB.
What to do? Just add the VKontakte address to the exclusion list of your antivirus. This is very easy to do through the settings (for example, “Settings” - “Antivirus” - “Exceptions”). Add https://vk.com to the list of exceptions and click OK.
Unfortunately, this method has one bad feature - now the screens will stop functioning for the address https://vk.com, which in turn can lead to a malicious file getting onto your computer if, for example, you go to an unknown a link that was allegedly sent to you by your friend (and in fact - by attackers who stole your friend’s account). So be careful - you perform all actions entirely at your own peril and risk.
If all else fails
If it happens that you have tried everything possible, but VK still does not open, then there are not many options:
- Call the operator providing provider services. We mentioned this at the very beginning of the article.
- Replacing the device. This is, of course, an extreme measure, but if VK opens from other devices, then perhaps yours requires repair.
- Reinstalling the operating system. We're talking about PC here.
- Expectation. The network is created and maintained by people, so failures are inevitable. Perhaps you should wait a while and the problem will be solved by specialists and the site will begin to open.
Network users often forget that devices require cleaning and maintenance. Sometimes this causes such unpleasant situations to arise. But we are sure that you take care of both your PC and your phone, so you can fix everything yourself.
Sources
- https://nastroyvse.ru/opersys/win/ne-ustanavlivayutsya-prilozheniya-na-windows-phone.html
- https://mirdostupa.ru/ne-rabotayut-audiozapisi-vk-na-windows-mobile-chto-delat-obnovlyaetsya/
- https://siblimo.ru/kak-ustanovit-vkontakte-na-windows-phone/
- https://rusrokers.ru/ne-rabotaet-prilozhenie-vk-dlya-windows-phone/
- https://windows-phone.su/instructions/for-phones/946-chto-delat-esli-ne-rabotaet-magazin-windows-phone.html
- https://faqkontakt.ru/ne-otkryvaetsya-vk/